Care coordination: Your hospital’s newest and most important department

Care coordination is rapidly becoming an essential capability for hospital systems in their quest to improve clinical outcomes, build market share, and better position themselves in a rapidly changing industry.

In this paper we discuss:

  1. The clinical, financial, and strategic benefits for hospitals that commit to fully coordinated care as a clinical standard in an industry still dominated by fee for service.
  2. The key elements required to build out a world class care coordination organization in terms of people, workflow, and technology.

Given the compelling benefits of fully coordinated care, the only real question facing hospital leadership teams is whether to seize the early mover competitive advantage or wait until they are forced to coordinate care as a matter of survival.