Discussing Long Term Sustainability Within Process Management

Sponsored by Surgical Directions

 Alecia Torrance, Dr. McBrien and Dr. Grant  are of the belief that  Culture trumps process every time.  They believe there are proven methodologies and approaches to build internal consensus, create a burning platform, and incorporate staff that perform the daily work to design best practice standards to remove variability in process, improve overall clinical outcomes, and to improve both surgeon and patient satisfaction. In this podcast, they will discuss how a large system, that blends both employed and private practice physicians, has broken through the ‘that’s how we always have done it’ mentality’ to create and foster an environment that is not content with the status quo and continuously striving for excellence.

 To download the .mp3 file, click here.

 For more information, please visit www.surgicaldirections.com/.