--- title: "Patient payments in 2024: Addressing the satisfaction dilemma" image: https://go.beckershospitalreview.com/hubfs/site/beckers-healthcare-webinar-cta.png --- [Skip to main content](https://go.beckershospitalreview.com/finance/patient-payments-in-2024-addressing-the-satisfaction-dilemma#main) - [BHR](https://www.beckershospitalreview.com/) - [Clinical](https://www.beckershospitalreview.com/quality/) - [Health IT](https://www.beckershospitalreview.com/healthcare-information-technology/) - [CFO](https://www.beckershospitalreview.com/finance/) - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Dental](https://www.beckersdental.com/) - [Payer](https://www.beckerspayer.com/) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) More - About - [About Becker’s](https://hubs.beckershealthcare.com/about) - [Careers](https://hubs.beckershealthcare.com/careers) - For Sponsors - [Contact Us](https://www.beckersphysicianleadership.com/contact-us/) - 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[Careers](https://hubs.beckershealthcare.com/careers) - For Sponsors - [Contact Us](https://www.beckersphysicianleadership.com/contact-us/) - [Media Kit](https://www.beckershospitalreview.com/request-media-kit/) - [Content Specs](https://hubs.beckershealthcare.com/content-specifications) ## Patient payments in 2024: Addressing the satisfaction dilemma --- ### Thursday, November 9th, 2023 | 12:00 PM - 12:30 PM CT Many healthcare organizations are beginning end-of-year assessments and planning for what is to come in 2024. These efforts prove challenging amid rising healthcare costs and waning patient loyalty.  Fortunately, with the right tools and analytics at their disposal, healthcare professionals can adapt their operations to face these challenges head on. Learn how to enhance the payments process and see why revamping these practices can keep patients, providers and staff satisfied during this webinar.  **This session will share insights on how to:**   - Reduce the administrative noise and barriers to workflows for staff - Establish seamless, frictionless payment and processing - Create a candid environment to discuss finances with patients   ## **Presenter:**   ![Traci Rieckmann Headshot - McKenzie Patrick Cropped](https://go.beckershospitalreview.com/hs-fs/hubfs/Traci%20Rieckmann%20Headshot%20-%20McKenzie%20Patrick%20Cropped.jpg?width=120&height=120&name=Traci%20Rieckmann%20Headshot%20-%20McKenzie%20Patrick%20Cropped.jpg) ### Traci Rieckmann **VP Strategic Account Management of Health Systems, CareCredit** [![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png) Becker's Hospital Review | Healthcare News & Analysis](https://www.beckershospitalreview.com) ### Contact Us [1-800-417-2035](tel:180041720354) [becker@beckershealthcare.com](mailto:becker@beckershealthcare.com) - [RSS Feed](https://www.beckershospitalreview.com/rss-feeds/) - [LinkedIn](https://www.linkedin.com/company/asc-communications/) - [Facebook](https://www.facebook.com/@BeckersHospitalReview/) - [X](https://x.com/beckershr) - [YouTube](https://www.youtube.com/user/hospitalreview1) ### Other Becker’s Sites - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Dental](https://www.beckersdental.com/) - [Payer](https://www.beckerspayer.com/) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) ### More Resources - [Events](https://conferences.beckershospitalreview.com/upcoming-events/) - [Whitepapers](https://www.beckershospitalreview.com/whitepapers/) - [Live Webinars](https://www.beckershospitalreview.com/webinar-types/upcoming-webinars/) - [OnDemand Webinars](https://www.beckershospitalreview.com/webinar-types/ondemand-webinars/) Copyright © 2026 Becker’s Healthcare. 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