2019 Consumer Telehealth Trends: Providers are Expanding Beyond Acute Care

Telehealth is commonly thought of as a tool for acute care, but this perception is not reflective of the current reality. While most hospitals and health systems do have acute care telehealth programs, many of these organizations are leveraging telehealth technology in other service areas. In 2018, nonacute care accounted for the majority of consults for 57 percent of telehealth providers, according to a recent survey conducted by Teladoc Health and Becker's Hospital Review.

Read this report for a breakdown of survey results and an overview of current telehealth trends.


Key learning points include:

  • Analysis of current telehealth reimbursement environment


  • Summary of nonacute specialties where telehealth services are growing


  • The reasons telehealth is a top digital innovation priority for hospitals in 2019


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