3 steps to improve the patient financial experience

Good financial relationships improve the patient experience and create 360-degree engagement. Clinical encounters are central, but a patient's total experience is greatly shaped by what occurs in surrounding administrative interactions.

This ebook shines a light on payments, one of the most prevalent components of the patient journey. We often think of patient payments as the process' final interaction, but it's important to recognize patient payments are a crucial element in pre-service, point of care and post-service.

In this ebook, you'll learn:
  • The current payments context driving urgency for change
  • The leading pain points along the patient financial journey
  • A three-step playbook for implementing a versatile payment strategy that enhances the patient experience

Please fill out the form to download the eBook