A blueprint for delivering omni-channel experiences for patients and practitioners

This webinar is on-demand and can be viewed at your convenience.

Every healthcare provider has a digital front door, be it a website, app or call center. But not all of these digital front doors can amplify providers’ productivity or provide the omni-channel experience patients demand.

Patients now have more choices than ever to access healthcare, and they expect the same simplicity and transparency in their healthcare experience that they receive in other industries. At the same time, healthcare providers and customer service teams are being asked to do more with less. Healthcare providers must design patient engagement and care strategy that uses the right digital tools to better optimize operations and connect with patients.

Join Vinod Parale and Yash Bhawsar of Persistent Systems for an informative discussion and demonstration of the technology building blocks for delivering omni-channel experiences and care that improves patient acquisition, engagement, satisfaction and ultimately outcomes.

In this webinar, you will learn:

  • Why delivering omni-channel experiences is critical
  • A blueprint that improves efficiency and patient experience
  • An “Art of the Possible” live demo, fully integrated with the EMR
  • How to get started with a composable approach

Vinod Parale - Perla Ponce (1)

Vinod Parale

AVP for Healthcare and Life Sciences, Persistent Systems

Yashraj Bhawsar - Perla Ponce-1

Yashraj Bhawsar

AVP for Salesforce Healthcare Solutions, Persistent Systems