A Visionary Patient Financial Experience

Adventist Health System (AHS) is addressing patient expectations of a consumer-centric financial experience by investing to create a transparent, connected, convenient experience starting at pre-service.  By offering patients an easy to use self-service financial experience, AHS has been able to:

• Grow self-service payments by 83%
• Decrease their use of third party early out services by 28%
• Achieve high levels of patient satisfaction & loyalty

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