A Visionary Patient Financial Experience
Adventist Health System (AHS) is addressing patient expectations of a consumer-centric financial experience by investing to create a transparent, connected, convenient experience starting at pre-service. By offering patients an easy to use self-service financial experience, AHS has been able to:
- Grow self-service payments by 83%
- Decrease their use of third party early out services by 28%
- Achieve high levels of patient satisfaction & loyalty
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