A win-win approach to the medical debt problem: How one rural healthcare provider and critical access hospital increased revenue and addressed patients' ability to pay

Thursday, June 23rd, 2022 | 1:00 PM - 2:00 PM CT

Growing patient debt and shrinking provider margins — this is the new normal, and the old approaches to patient financing are failing.
How do you increase revenue capture and accelerate cash flow when patients are becoming less capable of paying medical bills and RCM staff is already taxed? Layering on new, automated patient affordability solutions may be the answer.
Learn how a rural hospital boosted collections and transformed the patient experience with no new costs, IT investment or staffing burden.
Learning points:
  • What today's financing and collection approaches fundamentally fail to address
  • How patient affordability financing bridges the gaps
  • What patients want most from the payment experience
  • How applying fintech to healthcare affordability can unlock innovation and create bottom-line impact 


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Tobias Metzger

COO, PayZen

Bill Kramer

Bill Kramer

VP Marketing, PayZen

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Rodney Clark

Chief Operations Officer, North Sunflower Medical Center