A/R management in the age of COVID-19: Strategies and techniques for overcoming denials

Thursday, October 22nd, 2020 | 1:00 pm - 2:00 pm CT

Healthcare providers find themselves in a challenging environment — replete with rising denials, volume reduction, payer pricing pressures, an increase in telehealth and a shifting payer mix. To persevere, you must have a comprehensive view of your accounts receivable and a coherent strategy to maximize recoveries. Hear how Prospect Medical Holdings, a large health system, reduced its A/R days, decreased denials and drove additional revenue.

Learning objectives:

  • Dissect challenges related to managing large accounts receivable inventories
  • Outline best-in-class strategies that integrate and elevate performance in A/R management
  • Discover how technology can be used to standardize and democratize data via multiple systems and teams to improve efficiencies and yield
  • Examine strategies to reduce A/R days and mitigate denials



Jonathan Wiik photo - Daniel Gest

Jonathan G. Wiik, MHA, MBA

Principal of Healthcare Strategy, TransUnion Healthcare

Cassandra Mitchell Photo - Daniel Gest

Cassandra L. Mitchell

National VP, Strategic Revenue Optimization, Prospect Medical Holdings

Ryan Bayne - Prospect Medical Holdings Photo - Daniel Gest

Ryan Bayne

Corporate Vice President, Systems & Analytics, Prospect Medical Holdings