Aberdeen: The role of customer operations in Healthcare
This report by Aberdeen reveals the role of customer operations in helping healthcare organizations deliver top-notch patient experiences, control costs, and boost efficiency—highlighting the key pillars top performers use to attain their service and back-office objectives.
Bullet points :
Bullet points :
- The top customer operations challenges impacting healthcare organizations
- How improvements in customer operations can drive overall business performance
- What are the key activities and technology enablers being considered?