Accelerating the hybrid workforce in healthcare

Monday, March 29th, 2021 | 11:00 AM - 12:00 PM CT

Creating a robust digital employee experience has been on healthcare leaders' radar for some time, but until recently it has remained on the back burner.

A recent global survey conducted by ServiceNow and ESI ThoughtLab found that close to half of healthcare and life sciences organizations (43 percent) were beginners with regard to the maturity of their digital employee experience. Only 21 percent of organizations were considered to be leaders.

When the COVID-19 pandemic erupted last year, the importance of the digital employee experience was thrust into the spotlight. Digitization is essential for communication, collaborative working, and real-time access to the tools and information that clinicians and staff need to do their jobs well.

What are the latest findings on digitization, and how do you get started? What does a digital fingerprint look like? Join us March 29 to hear:

  • How digital engagement spans the entire employee lifecycle from hire to retirement and beyond
  • Why employers need to tackle specific pain points in the clinician and staff experience from onboarding to returning to the workplace safely
  • What role mobile experiences have in creating 24x7 access, anytime anywhere, on any device



Drew Koerner headshot - Katie Hare

Drew Koerner

Chief Healthcare Strategist, ServiceNow

Rhonda Pink DSC_2734 - Katie Hare-1

Rhonda Blatti

Director Employee Experience Solution Sales, ServiceNow