Achieving financial resiliency: CommonSpirit’s approach to a strategic revenue cycle partnership

Wednesday, January 20th, 2021 | 1:00 PM - 2:00 PM CT

As challenges continue to mount within the health care landscape, providers need to find new paths to achieve financial resiliency. Traditionally, outsourcing has served as a cost containment strategy; however, innovative partnership models can boost a provider’s vitality and help them remain competitive in today’s challenging market. Join Shelly and Doug as they reveal how a more powerful approach to strategic partnerships between providers and vendor partners can not only address financial problems, but also position your organization to thrive and better serve your local community.


In this session participants will learn:

  • How outsourcing can be an innovative strategy to remain competitive in today’s challenging and ever-changing market
  • Understand how a strategic partnership allows more organizational agility to adjust quickly with changing market conditions
  • First-hand advice from CommonSpirit’s CFO, who has partnered with Optum for end-to-end revenue cycle outsourcing, to ensure strong outcomes from your own strategic partnerships while maintaining your organization’s overall mission 



Doug Hires

Chief Operating Officer, Provider Solutions, Optum

Shelly Schorer

Chief Financial Officer, Northern California Division, CommonSpirit Health