Achieving Your Revenue Cycle Goals: The Future of Healthcare Intelligent Automation

Revenue cycle leaders and CFOs are faced with the persistent challenge of augmenting the revenue cycle management workforce in ways that reduce costs without adversely affecting productivity. However, common solutions such as offshoring certain RCM functions rarely generate desired results due to the effort required to maintain quality and manage vendors.

Enter intelligent automation — the use of this emerging technology in the revenue cycle has been shown to increase ROI for providers. The question facing RCM leaders is when and how to adopt this technology. KPMG LLP (KPMG) and Blue Prism have collaboratively developed a practical and profitable approach to achieving bottom line goals. The two have worked together and implemented intelligent solutions aimed at enhancing the customer experience, automating patient interactions, and improving access to care.

This white paper outlines:

  • The business case for RCM automation
  • Tips for getting started
  • Sample use cases for automation


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