Advancing care delivery innovation in 2021 and beyond

Healthcare provider leaders shared their viewpoints with Optum and Scottsdale Institute on how pandemic related disruptions will influence the way care will be delivered, managed and paid for moving forward. Read this report to understand where providers see progress in the digital road forward, putting consumers at the center of care, and challenges they will continue to face.

In this report, provider CEOs discuss:
  • Telehealth adoption and innovations so far
  • Changing patient and consumer engagement strategies and the impact of social determinants of health (SDOH)
  • Investing in digital infrastructure, data and analytics, and care payment
  • Investment priorities as provider organizations focus on financial sustainability, growth, and lowering the cost of care

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