After the dental appointment: Patients' new expectations for communication


Thursday, May 19th, 2022 | 12:00 PM - 1:00 PM CT

Nearly 70 percent of patients report they want more communication from their providers after they leave an appointment, and that expectation shouldn't come as a surprise. Consumers are ready for their healthcare journey to match the other experiences in their everyday lives: Real-time connection to the businesses they frequent.

Join us for this webinar where experts will delve into actionable ways dental organizations can meet the new expectations for healthcare communication and bridge the gap between appointments and returning patients.

Key learning points:
 
  • Best practices for patient communication and the best channel for patient response
  • Actionable steps to implement a patient communication strategy for post-appointment messaging
  • SMS campaign examples to increase patient engagement

 

Presenters

Josh Combe

Josh Combe

Director of Sales, Podium

Lisa Blaire

Lisa Blaire

COO, Inspire Dental Group