An Innovative and Technology Driven Approach to Patient Experience


Wednesday April 24th, 2019 | 2:00pm - 3:00pm CT

An innovative and technology driven approach to Patient Experience: Cleveland Clinic and Verge Health are collaborating to design a digital tool to enhance nursing and leader rounding processes using an integrated safety and risk platform, to enable real-time service recovery, track issues and create visibility across departments.

Learning Objectives:

  • Define patient experience, the value and outcomes it helps achieve
  • Review current patient experience trends and opportunities
  • Describe impact of rounding on patient and caregiver experience
  • Explore expanded view of Patient Experience that integrates technology with ongoing processes

 

Presenters:

 Verge Health Canva

 

 

If you are unable to attend the live webinar, please register and the recording will be emailed directly to you following the live webinar.