An Innovative and Technology Driven Approach to Patient Experience

Wednesday April 24th, 2019 | 2:00pm - 3:00pm CT

An innovative and technology driven approach to Patient Experience: Cleveland Clinic and Verge Health are collaborating to design a digital tool to enhance nursing and leader rounding processes using an integrated safety and risk platform, to enable real-time service recovery, track issues and create visibility across departments.

Learning Objectives:

  • Define patient experience, the value and outcomes it helps achieve
  • Review current patient experience trends and opportunities
  • Describe impact of rounding on patient and caregiver experience
  • Explore expanded view of Patient Experience that integrates technology with ongoing processes



 Verge Health Canva



If you are unable to attend the live webinar, please register and the recording will be emailed directly to you following the live webinar.