An AI success story in SDOH – closing care gaps: One health system’s journey

Tuesday, May 14th, 2024 | 11:00 AM - 12:00 PM CT

Addressing social determinants of health (SDOH) largely depends on data, but key information is often locked in silos, hindering progress at hospitals and health systems.

Endeavor Health, previously NorthShore – Edward-Elmhurst Health, navigated this challenge and accelerated its health equity initiatives by unlocking key SDOH data using IQVIA Natural Language Processing (NLP). After identifying an alarming 22-year difference in life expectancy across their regional population, clinical leaders sought to uncover the driving social and environmental factors behind this disparity using innovative methods. This webinar recaps their success, including how IQVIA’s solution enabled emergency department social workers to switch from spending 80% of their time on chart review to 80% of their time positively impacting patients.

During the webinar we will hear from Endeavor Health and its clinical experts about their  AI journey, NLP and the evolution of AI for SDOH.

Learning points:
  • Why it is critical for health systems and Accountable Care Organizations to have a view of the SDOH most relevant to their patient populations.

  • The relationship between SDOH and their potential impact on inpatient services, resource navigation and quality of care.

  • How artificial intelligence can be deployed successfully in clinical settings and enable better patient care.

  • How NLP can unlock holistic patient level insights at scale.



Dr. Nirav Shah

Medical Director of Quality Innovation and Clinical Practice Analytics and the Program Director of Outcomes Research for Quality and Transformation at Endeavor Health

Calum Yacoubian Headshot

Dr. Calum Yacoubian

Director, Healthcare AI Strategy, IQVIA