How Surgical Clinics Are Recovering Lost Cases and Transforming Throughput: 24% Increase in Completed Surgeries & 73% Fewer Cancellations
Monday, June 23rd, 2025 | 1:00 PM - 2:00 PM CT
Today, surgical practices face a critical challenge: patient opportunities silently slip through the cracks of manual scheduling workflows and fragmented coordination processes, limiting growth potential despite available surgical capacity. Forward-thinking practices are leveraging AI-powered case scheduling and workflow tools to dramatically increase booking rates, reduce cancellations, improve claims accuracy, and recapture surgical cases that might otherwise be lost to follow-up. These gains are driving greater surgical throughput—without the need to add administrative staff.
Join us to hear Amber Hollis, Clinic Manager at Ankle & Foot Specialists of Puget Sound, share how they used intelligent automation to streamline coordination, improve claims accuracy, support schedulers, and scale operations.
Case Study: Ankle & Foot Specialists of Puget Sound
Join us to hear Amber Hollis, Clinic Manager at Ankle & Foot Specialists of Puget Sound, share how they used intelligent automation to streamline coordination, improve claims accuracy, support schedulers, and scale operations.
Case Study: Ankle & Foot Specialists of Puget Sound
- 3.2x improvement in scheduler efficiency
- 73% drop in cancellations
- 24% increase in completed surgeries
Ms. Hollis will share practical examples of how they were able to respect surgeon specific preferences and migrate to a centralized scheduling, real-time tracking, and workflow automation platform to rescue cases lost to gaps in follow-up, coverage issues, or patient delays.
Join us to see how your practice can do the same—closing gaps from consult to surgery, improving operational performance, and driving long-term growth without extra overhead.
Learning Objectives:
- Understand how fragmented surgical scheduling contributes to administrative burden, missed revenue, and poor patient follow-up.
- Learn how centralized, AI-powered scheduling platforms can improve case throughput, reduce cancellations, and increase coordination efficiency.
- Identify successful implementation strategies for digitized scheduling workflows, including training, change management, and scaling across locations.
Presenter:
