Market shifts over the last two decades have resulted in a steep uptick in patient financial responsibility for care, with patient revenue now surpassing that of many healthcare organizations’ largest insurance payers. But patients face financial and economic challenges of their own, making it critical for organizations to be proactive about how to meet patients' needs and clearly communicate financial expectations.

This report outlines a clear strategy healthcare organizations can implement to improve patients' financial literacy and retain them amid an increasingly competitive marketplace.

You'll learn: