Why efficiency is becoming the new growth strategy for ambulatory care organizations
Ambulatory leaders face a stark reality: cost pressures, staffing shortages and access bottlenecks are rising faster than resources can keep up. Yet expectations for growth and patient experience haven't softened. According to a Becker's survey, organizations are turning to seven critical levers to close this gap — and the data shows which strategies are truly moving the needle.
This report breaks down how executives are approaching cost containment, revenue cycle transformation and workforce optimization while accelerating service-line expansion and digital engagement. Across all findings, one insight is unmistakable: technology — especially AI and automation — is emerging as the backbone of operational efficiency and provider satisfaction.
You'll also find leader-to-leader guidance on how to establish baselines, align investments with priorities and track impact over time.
Key takeaways:
This report breaks down how executives are approaching cost containment, revenue cycle transformation and workforce optimization while accelerating service-line expansion and digital engagement. Across all findings, one insight is unmistakable: technology — especially AI and automation — is emerging as the backbone of operational efficiency and provider satisfaction.
You'll also find leader-to-leader guidance on how to establish baselines, align investments with priorities and track impact over time.
Key takeaways:
- Operational costs are driving consolidation: 60% say vendor consolidation is their most effective lever for reducing spend.
- Front-end RCM automation is gaining traction: Leaders report eligibility, analytics and denial management as top pain points blocking revenue integrity.
- Provider efficiency tools are delivering measurable value: 68% already use mobile or AI-supported documentation, with benefits in accuracy, speed and satisfaction.
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