BayCare deploys AI chat, triage solution to overhaul COVID routing challenges in 9 days

This webinar is on-demand and can be viewed at your convenience.

Now more than ever, patients find themselves relying on a digital-first approach to healthcare — which might not initially involve a human on the other end of the exchange. As patients attempt to sift through the hundreds of options they have for care, the stakes are high for anything but the right care.

AI-powered chat and triage solutions can work well beyond helping patients assess their symptoms and determine next steps. The technology has the ability to recommend treatments and schedule visits, among other tasks, making it an asset for busy organizations seeking to deploy staff elsewhere. However, implementing a new solution, especially during the COVID-19 pandemic, can be extremely challenging.

During this on-demand webinar, hear from Alan Weiss, MD, CMIO of BayCare Health System, and Bilal Naved, co-founder and COO of Clearstep Health, on:
  • The various forms of AI chat technology and how they are used within provider and patient workflows
  • How BayCare was able to deploy a new AI chat and triage solution in just 9 days
  • A roadmap for medical groups and health systems to consider as they further expand AI chat to support an integrated, intelligent patient experience 


Dr. Weiss

Alan Weiss, MD

Chief Medical Information Officer, BayCare Health System

Bilal Naved

Bilal Naved

Chief Operating Officer and Co-founder, Clearstep Health