How BayCare is improving the patient experience with AI chat technology

This webinar is on-demand and can be viewed at your convenience.

Patients today are increasingly reliant on a digital-first approach to healthcare — which might not initially involve a human on the other end of the exchange.

During this on-demand webinar, you'll hear how Tampa, Fla.-based BayCare Health System leveraged new digital tools to overhaul patient routing and adjust to pandemic-related challenges. Presenters include Alan Weiss, MD, CMIO of BayCare Health System, and Bilal Naved, co-founder and COO of Clearstep Health. Topics covered include:
  • How BayCare leverages AI chat technology and within provider and patient workflows
  • How medical groups and health systems can replicate the BayCare experience to further support an integrated, intelligent patient experience


Dr. Weiss

Alan Weiss, MD

Chief Medical Information Officer, BayCare Health System

Bilal Naved

Bilal Naved

Chief Operating Officer and Co-founder, Clearstep Health