Breaking the Bottleneck: How Sanford, Nuvance Are Transforming ED Behavioral Health
Wednesday, April 16th, 2025 | 2:00 PM - 3:00 PM CT
The state of Americans' mental health has reached a 24-year low, with emergency departments bearing the brunt of the crisis. Overcrowding, staffing shortages and a lack of behavioral health resources are stretching health systems beyond capacity — leaving patients waiting for critical care.
In response, Sanford Health and Nuvance Health are changing their ED workflows, integrating behavioral health expertise and leveraging virtual care to close critical gaps.
Join leaders from Sanford and Nuvance as they discuss strategies to alleviate ED bottlenecks, optimize resources and improve patient outcomes.
Key insights include:
- How behavioral health surges are impacting ED efficiency and staff well-being
- Proven strategies to streamline behavioral healthcare
- The role of telepsychiatry and care integration in reducing wait times and improving access
Presenters:

Tom Milam, M.D., M.Div.
Chief Medical Officer, President of Iris Medical Group

David Newman, M.D.
Chief Medical Officer, Virtual Care at Sanford Health
