Building an end-to-end behavioral health model that works


Tuesday, March 31st, 2026 | 12:00 PM - 1:00 PM CT 

 
Behavioral health is one of healthcare’s most fragmented service lines. Patients move from the ED to inpatient to ambulatory to digital tools and too often, the baton gets dropped.

For health system leaders, the financial and operational consequences are rising ED boarding, avoidable readmissions and escalating total cost of care.

In this discussion, learn how leading organizations are designing true end-to-end behavioral health models that keep patients connected from first contact through long-term recovery without operational chaos.

You’ll learn how to:
 
• Pinpoint where patients disengage and how to prevent leakage
• Implement an end-to-end model without creating additional complexity
• Reduce dependence on high-acuity settings through coordinated transitions

Presenters: 

Luke Raymond Headshot (1) - Kristelle Khazzaka

Luke Raymond, LCPC

Chief Product and Strategy Officer, Precise Behavioral Health

image0 - Kristelle Khazzaka

Dominique Dietz, LCSW

Director, Virtual Behavioral Health, OSF OnCall