From tedious to touchless: How AI takes revenue cycle automation to the next level
Thursday, April 30th, 2026 | 11:00 AM - 12:00 PM CT
Trying to get paid shouldn't cost 3–4% of your revenue.
Revenue cycle teams are buried in manual entry, repetitive appeals and constant troubleshooting. Platforms may surface problems, but leave staff to fix them.
In this session, you'll learn a different model: "touchless" revenue cycle management, where AI doesn't just flag issues but acts on them.
See how this “touchless” system offers the blueprint for a self-optimizing system that drives claims toward zero-touch resolution, reducing manual work, accelerating collections and improving performance across the billing cycle.
Attendees will learn:
Revenue cycle teams are buried in manual entry, repetitive appeals and constant troubleshooting. Platforms may surface problems, but leave staff to fix them.
In this session, you'll learn a different model: "touchless" revenue cycle management, where AI doesn't just flag issues but acts on them.
See how this “touchless” system offers the blueprint for a self-optimizing system that drives claims toward zero-touch resolution, reducing manual work, accelerating collections and improving performance across the billing cycle.
Attendees will learn:
- What "touchless RCM" looks like and how to build a streamlined claims workflow
- How to coordinate rules-based automation, AI agents and human expertise effectively
- Where workflow friction hides and how to identify it in real time
- Early results from organizations improving collections, days in AR and touchless claim rates
Presenters:
Doug Proctor
COO and co-founder,
Candid Health
