A more effective path to behavioral health access starts in primary care
A patient is identified in primary care as needing behavioral health support, but the referral does not turn into treatment.
That scenario is still common across healthcare, even when referral processes improve. For health systems focused on access, engagement and long-term scalability, the next step may not be a better handoff alone. It may be a more integrated model.
This report outlines how a partnership between one of the nation’s largest providers of behavioral health and a large primary care medical group tested two approaches: a coordinated behavioral health referral pathway and an integrated behavioral health program using the Collaborative Care Model.
Over one year, patients enrolled in Collaborative Care were more than twice as likely to attend their initial behavioral health visit. Attendance reached 78%, compared with 38% for patients referred through the coordinated referral pathway.
Read the report for a closer look at how integrated behavioral health can improve treatment initiation and help health systems expand access through a team-based, evidence-based model.
Key takeaways:
That scenario is still common across healthcare, even when referral processes improve. For health systems focused on access, engagement and long-term scalability, the next step may not be a better handoff alone. It may be a more integrated model.
This report outlines how a partnership between one of the nation’s largest providers of behavioral health and a large primary care medical group tested two approaches: a coordinated behavioral health referral pathway and an integrated behavioral health program using the Collaborative Care Model.
Over one year, patients enrolled in Collaborative Care were more than twice as likely to attend their initial behavioral health visit. Attendance reached 78%, compared with 38% for patients referred through the coordinated referral pathway.
Read the report for a closer look at how integrated behavioral health can improve treatment initiation and help health systems expand access through a team-based, evidence-based model.
Key takeaways:
- The measurable attendance difference between coordinated referrals and Collaborative Care
- How embedded behavioral health can reduce common barriers to treatment initiation
- Why integrated access models may better support patients and primary care providers
- What this case study suggests for health systems planning behavioral health growth
Please fill out the form to download the whitepaper.