From ED overflow to orchestrated care: What's working in behavioral health
Walk into almost any hospital ED today and behavioral health patients are waiting — sometimes for days. Inpatient units are holding patients with nowhere to safely discharge to. Outpatient referrals go unmet. And more than one-third of Americans live in areas with behavioral health workforce shortages, making the usual fixes harder to execute.
A different operating model is taking shape. Health system leaders on a recent Becker's Healthcare advisory call described a coordinated approach that orchestrates behavioral healthcare across EDs, primary care, outpatient services, community partners and the EHR.
Early results are tangible:
A different operating model is taking shape. Health system leaders on a recent Becker's Healthcare advisory call described a coordinated approach that orchestrates behavioral healthcare across EDs, primary care, outpatient services, community partners and the EHR.
Early results are tangible:
- A Southern integrated health system's ED bridge with peer recovery specialists reports up to 85% first-visit outpatient follow-up after discharge
- A Midwestern academic system spanning 21 hospitals and more than 50 health centers invests roughly $1,000 per patient annually in intensive case management and reports about $13,000 in savings per patient
- A state-governed Midwest system expanded telehealth behavioral health assessments from six hospitals to 26 locations, with inpatient volumes declining
- A Midwest health system partnered with about 55 community pediatricians on a structured youth suicide prevention program
This whitepaper captures the frameworks, staffing models and technology decisions behind those outcomes — written for leaders actively redesigning how their organizations deliver behavioral healthcare.
Please fill out the form to download the whitepaper.