Best Practices When Working with the Patient as Payor

Monday, October 22nd, 2018 | 1:00pm - 2:00pm CST


Meet your new payors: the busy working mom, the weekend warrior, and the reliable family bread winner. It’s no longer enough for finance teams to see patients as just numbers. But what are finance and revenue cycle leaders doing to create new patient billing experiences, and what works? How can you use data, analytics and measurement to design new strategies and deliver return on investment and high consumer satisfaction in the era of patient as payor?

The team at VisitPay has worked with some of the largest and most prestigious health systems in the country, and from those experiences we’ve identified a set of best practices and learnings. Join us on this webinar to learn our favorite winning strategies for modern finance and revenue cycle organizations to adopt. All providers have a great deal of data at their disposal. Learn how to put it to work to drive results through improved operational and digital engagement with the consumer.

Wendy Alexander, VP of Client Services and Analytics at VisitPay, will be joined by David Kirshner, retired CFO of Boston Children’s Hospital and the University of Rochester Medical Center. David will ask the questions and frame the conversation in the context of the CFO and their priorities.


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