Better never stops: Virginia Mason Institute's road to continuous, real-world results


The COVID-19 pandemic has shed bright light on numerous challenges in healthcare — from reducing the burden of strained medical staff to increasing patient access and health equity. Sustainable solutions to these challenges require operational changes to how people work combined with cultural changes to how organizations embody their values.

See how organizations across the United States and United Kingdom have used this approach to achieve measurable results and fuel a commitment to improvement that never stops. Highlights include:
  • Defeating burnout with a culture of respect.
  • Reducing wait times and optimizing technology by analyzing what truly adds value for patients.
  • Improving equity by consistently weighing the social dimensions of policies, programs and services.
 

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