Branding the Patient Experience: How to transform your call center into a revenue generating center

Thursday, September 26th, 2019 | 12:00 pm - 1:00 pm CT

Patients need their questions answered at every touchpoint along their medical journeys—from scheduling appointments to understanding payment options. A patient access center can be one of your most valuable assets for helping to ensure each patient touchpoint results in a positive experience, which ultimately impacts your bottom line.

Join this webinar to learn how a consumer-centric, multi-digital approach can help your organization build your brand, attract new and recall established patients, improve operational efficiency, move the needle with measurable patient satisfaction, which all lead to strengthening long-term patient loyalty.

Learning Objectives:

  • Learn strategies for building a high-performing patient access center
  • Understand how you can offer an omnichannel experience for patients
  • Create an action plan to build your brand and improve patient satisfaction and loyalty



9.26 Change Webinar
If you are unable to attend the live webinar, please register and the recording will be available on-demand.