Building a High-Performance Healthcare Culture

Why is it so hard?

Every healthcare organization has a similar set of goals:  Improve the coordination of care to enhance the patient experience and patient outcomes, while reducing costs.  It’s similar to any industry -  make the best product possible.  Provide better service than your competitors.  Increase margins and revenue.  Healthcare differs slightly, at least, in the non-profit sector, where maximizing profit is not a primary goal - but working to maintain a viable margin is important, and challenging.

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