Clinical and Operational Excellence Summit

At Becker's Hospital Review 10th Annual Meeting, Chicago
Monday, April 1, 2019

We are excited to connect with you!

Join us for a private event hosted by Cardinal Health and Becker's Hospital Review and hear from other systems how they are bridging the gap between operational and clinical excellence.

Industry leaders will discuss how they have improved efficiency and care through innovations in post-acute, product standardization and enhanced visibility into their supply chain.

In addition, Cardinal Health's Robert Rajalingam, will kick off the event by giving his perspective on where healthcare is moving and what that means for the industry and Cardinal Health.

BRIDGING CLINICAL AND OPERATIONAL EXCELLENCE SUMMIT 2019

2019 Full Agenda

11:30 - 11:45        Attendee Arrival + Lunch

11:45 – 12:00      
Welcome and Overview - Robert Rajalingam, Senior Vice President, Strategic Accounts and Enterprise Marketing, Cardinal Health

12:00 – 12:35

Session 1: Set Your Clinicians Free: Operations’ Accountability & Opportunity in Enabling Quality Care + Q&A

Speaker: Kelli McRory, CMRP, Director, Strategic Sourcing – Clinical, Jefferson Health
Moderator: Robert Rajalingam, Senior Vice President, Strategic Accounts and Enterprise Marketing, Cardinal Health 

Stronger clinical and operational coordination creates opportunities for clinicians to work as they want to, while lowering cost and maintaining, or even raising care quality overall. Consider this – “cheap” products are bad for care. No one will deny that. But great products aren’t what deliver great care, either. Great clinicians do. Successful care depends on giving clinicians the right products at the right time. This is where scale, breadth, and connections across the continuum add up to tremendous value, but not at the expense of care delivery. In fact, better supply chain supports better care.

12:35 – 1:10

Session 2: Non-Acute Supply Chain – Skating to where the puck is going + Q&A

Speaker: Eric Tritch, Vice President Supply Chain & Logistics, UChicago Medicine
Moderator: Robert Rajalingam, Senior Vice President, Strategic Accounts and Enterprise Marketing, Cardinal Health 

UChicago Medicine has pivoted from an AMC with a small non-acute footprint to a health system with a rapidly growing non-acute network and integrated physician network over the past few years.  Eric Tritch, Vice President of Supply Chain at UChicago Medicine will discuss their early struggles with applying an acute mindset to the non-acute space, and the people, process, and systems they are now using to keep ahead of where their business is moving.

1:10 - 1:25         Networking Break

1:25 – 2:00pm     

Session 3: Inventory Visibility Mitigates Patient Risk  + Q&A

Speaker: Simrit Sandhu, Executive Director Supply Chain, Cleveland Clinic
Moderator: Robert Rajalingam, Senior Vice President, Strategic Accounts and Enterprise Marketing, Cardinal Health 

Cleveland Clinic is on a mission to become the safest hospital system in the world. How? Through clinical and operational integration. The system is partnering with Cardinal Health WaveMark to link its clinical and supply teams with real-time visibility to best align people, processes and technology. Learn how your organization can integrate supply chain into surgical and procedural areas to enable true point-of-use utilization capture and safety alerts, all of which promotes care excellence and mitigates patient risk.

2:00 - 2:35

Session 4: Leveraging your Pharmacy services provider to reduce readmissions + Q&A

Speaker: Mark Chaparro, Director of Pharmacy Services, CaroMont Health
Speaker: Kelly Morrison, Director, Remote and Retail Pharmacy Services
Cardinal Health
Moderator: Robert Rajalingam, Senior Vice President, Strategic Accounts and Enterprise Marketing, Cardinal Health 

CaroMont was challenged with reducing readmissions, expanding clinical services and improving patient outcomes without increasing staffing.  In addition, they were at a pivotal moment for the pharmacy in redefining the optimal expectations for its personnel.  CaroMont embarked on a thorough evaluation of options, ranging from building a business case to justify additional labor, to staffing model changes, workflow adjustments, and remote pharmacy models. They eventually selected Cardinal Health as its remote pharmacy services provider, and our flexible model enabled them to redistribute clinical work and redeploy on-site pharmacists to provide discharge review of patient medications – a key enabler to reduce unnecessary readmissions.  Within the first 4 months, CaroMont was able to review 1,720 discharge medications.

2:30 – 2:45            Conclusion & Thanks