Change the way you engage consumers in their health, bring CRM to healthcare

Tuesday, September 10th, 2019 | 12:00 pm - 1:00 pm CT

People who are more active in their care, health, and well-being can experience lower healthcare costs and better health outcomes. Join this panel discussion and hear how customer relationship management (CRM) strategies are paving the way for enhanced consumer engagement by offering a more personalized, connected consumer experience. Christiana Care Health System, one of the most dynamic health care providers in the mid-Atlantic, will share its vision and strategies to take population health and consumer engagement to the next level with CRM technology at the core. Joining the panel, Cerner and Salesforce will also discuss the industry outlook and provide insights on how organizations can leverage CRM technology for their initiatives.

In this session you will learn:

  • Why organizations are investing in CRM technology
  • Key benefits of using CRM as a strategy for your organization
  • How CRM can increase engagement and loyalty with enhanced customer experiences



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If you are unable to attend the live webinar, please register so that you can access the on-demand version.