Characteristics of high performing hospitals: Why data transparency is the foundation for success
On-Demand
Leaders from repeat winners of the prestigious 100 Top Hospitals study were interviewed to uncover what makes these organizations performance standouts. From in-depth, structured interviews, IBM Watson Health consultants identified that winning organizations have a relentless focus on continuous performance improvement.
As performance leaders, they have engaged boards, physicians, leadership and staff that collaborate on delivering superior care. And as a group, they leverage data and benchmarking to align performance, inform conversations and drive organizational change.
Listen in as IBM Watson Health and leaders of high-performance hospitals describe how the use of data and analytics contributes to a high performing culture, even during times of great disruption.
What you can expect to learn:
- How high performing organizations use data to propel change
- How data alignment and transparency cultivate a strong culture
- How data supported the hospitals to meet the challenges of the pandemic
Presenters:
Betsy Block
Consulting Leader - Provider, IBM Watson Health
Carol Kuplen
President, St. Luke’s University Hospital - Bethlehem Campus and Chief Nursing Officer