Characteristics of high performing hospitals: Why data transparency is the foundation for success

Tuesday, August 4th, 2020 | 11:00 am - 12:00 pm CT

Leaders from repeat winners of the prestigious 100 Top Hospitals study were interviewed to uncover what makes these organizations performance standouts. From in-depth, structured interviews, IBM Watson Health consultants identified that winning organizations have a relentless focus on continuous performance improvement.

As performance leaders, they have engaged boards, physicians, leadership and staff that collaborate on delivering superior care. And as a group, they leverage data and benchmarking to align performance, inform conversations and drive organizational change.

Listen in as IBM Watson Health and leaders of high-performance hospitals describe how the use of data and analytics contributes to a high performing culture, even during times of great disruption.

What you can expect to learn:

  • How high performing organizations use data to propel change
  • How data alignment and transparency cultivate a strong culture
  • How data supported the hospitals to meet the challenges of the pandemic



BBlock-small - Kristelle Khazzaka

Betsy Block

Consulting Leader - Provider, IBM Watson Health





Carol Kuplen

President, St. Luke’s University Hospital - Bethlehem Campus and Chief Nursing Officer





Paul osullivan

Paul O'Sullivan

Chief Executive Officer, Memorial Hermann Memorial City Medical Center, Houston, TX

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