Healthcare is in the era of consumer-centric care. This requires health systems to offer patients the information they need to access and manage their health in a timely and simple fashion. To meet patients' expectations, hospitals must adopt new ways to modernize the contact center.

During this webinar, experts discuss how UC San Diego Health built a patient access center that improved access and engagement. Join to learn best practices for creating a patient-centered experience and improving service and performance at your patient access center.

What you'll learn: