Using digital platforms to drive network value for healthcare organizations
Tuesday, December 6th, 2022 | 11:00 AM - 12:00 PM CT
Today's digital tools offer the ability to connect providers with consumers in a more systematic and structured manner. However, to effectively achieve lifetime loyalty, healthcare organizations must capture high-value and leverage consumer data across the continuum of care. In this webinar, Kristen Valdes, Founder and CEO of b.well, will explore how healthcare organizations can drive network value by adopting a unified digital platform that helps them successfully adopt and retain consumers.
- Healthcare organizations must look beyond the organization's four walls to understand consumers' needs, wants, and preferences
- Platforms provide a digital "home" for consumers who want a seamless, personalized, and convenient experience from their healthcare providers
- Getting started requires mapping the ideal consumer journey, beginning with how this journey is supported end-to-end today and then looking at ways in which it can be improved
- Indirect and data network value platforms can bring significant benefits to a healthcare system