More and more, healthcare leaders are committing to digital, personalized experiences for patients, acknowledging how these offerings can boost satisfaction and enable smoother connection points between patients, providers and payers.

This white paper narrates a patient's healthcare journey supported by cloud communications, demonstrating how this technology applied to each step — from scheduling to post-op, follow-up and billing — can empower and delight patients and support processes between all key players in the care continuum.