Empowering (and Delighting) Patients with Innovative Technology: 5 Takeaways on the New Patient Experience Paradigm

Despite the various disruptions and financial headwinds buffeting health systems, one constant remains — a commitment to integrating more patient-facing technologies. However, there is no single solution that can deliver all patients the consumer-friendly experience they crave. And integrating new solutions introduces new operational and user challenges.

To unpack this issue, Becker's Hospital Review hosted an advisory call with technology and patient engagement leaders from prominent hospitals and health systems. Organizations represented on the call include: 
  • Intermountain Health (Salt Lake City)
  • MUSC Health (Charleston, S.C.)
  • UPMC (Pittsburgh)
Download the white paper to learn about:
  • The barriers to a positive tech experience for patients
  • Health systems' inclusive, proactive patient-facing digital strategies
  • Why change management is the biggest hurdle in any technology journey 

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