How the University of South Florida’s EP cardiac clinic drove 67% patient growth + doubled cardiac monitoring revenue
Cardiac implantable electronic device (CIED) monitoring platforms promise efficiency, but integration gaps often prevent clinics from seeing real financial impact.
At the University of South Florida's implantable cardiac device clinic, early improvements from a new CIED system were limited by EHR integration issues that stalled billing and hid revenue. Clinical workflows improved, but thousands of billable events remained stuck.
A focused optimization effort changed the outcome. By addressing technical interfaces; clarifying ownership across IT, operations and revenue cycle teams; and implementing continuous error monitoring, the clinic stabilized workflows and restored billing continuity.
The results were clear: Annual CIED monitoring revenue more than doubled in two years. The clinic absorbed significant patient growth without adding staff. Billing timelines shortened, reducing manual work and improving cash flow.
This case study details how USF leveraged the Murj CIED Management Platform to identify what was holding performance back and build a scalable, sustainable CIED workflow.
You will learn how:
At the University of South Florida's implantable cardiac device clinic, early improvements from a new CIED system were limited by EHR integration issues that stalled billing and hid revenue. Clinical workflows improved, but thousands of billable events remained stuck.
A focused optimization effort changed the outcome. By addressing technical interfaces; clarifying ownership across IT, operations and revenue cycle teams; and implementing continuous error monitoring, the clinic stabilized workflows and restored billing continuity.
The results were clear: Annual CIED monitoring revenue more than doubled in two years. The clinic absorbed significant patient growth without adding staff. Billing timelines shortened, reducing manual work and improving cash flow.
This case study details how USF leveraged the Murj CIED Management Platform to identify what was holding performance back and build a scalable, sustainable CIED workflow.
You will learn how:
- USF increased CIED monitoring revenue by 114%
- The clinic absorbed 67% patient growth without new staff
- EHR integration and automation shortened the billing cycle for CIED monitoring events by over 60% (37.5 days to 14.2)
- Integration and monitoring practices protected revenue continuity
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