How Trinity Health Muskegon Transformed CPR Training to Reduce Compliance Risk and Improve Patient Outcomes
At Trinity Health Muskegon, formerly Mercy Health, verified resuscitation competence is no longer a certification checkbox — it's a systemwide standard. Faced with rising staff turnover and declining resuscitation skills, the hospital overhauled its two-year training model with quarterly, data-driven sessions.
The results? Stronger compliance, sharper skills, and fewer disruptions to bedside care.
This case study follows Trinity Health Muskegon's five-year rollout of the Resuscitation Quality Improvement® (RQI®) program – co-developed by the American Heart Association® (AHA) and Laerdal Medical – to help hospitals and health systems sustain CPR skills mastery through frequent, low-dose training to help save lives from cardiac arrest.
Key learnings:
The results? Stronger compliance, sharper skills, and fewer disruptions to bedside care.
This case study follows Trinity Health Muskegon's five-year rollout of the Resuscitation Quality Improvement® (RQI®) program – co-developed by the American Heart Association® (AHA) and Laerdal Medical – to help hospitals and health systems sustain CPR skills mastery through frequent, low-dose training to help save lives from cardiac arrest.
Key learnings:
- How quarterly CPR training reduced skills decay and improved resuscitation readiness
- Tips to avoid resuscitation gaps during staffing transitions or high turnover
- Lessons from a CNO-led rollout that maintained 98% CPR competency, even during COVID-19
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