Community Health System's director of consumer integration weighs in on the evolution of patient engagement

The challenges facing today's healthcare providers are varied and complex. For hospitals and health systems to further value-based care initiatives, achieve improved outcomes and increase satisfaction across the populations they serve, engaging patients in a way that allows them to become activate participants in their own care is mission critical.

In this podcast, Sean Smith, Senior Director of Strategic Consumer Integration with Community Health Systems, discusses the evolution of patient engagement strategies over the last five years and how these changes have affected the patient experience.