--- title: "COVID-19: Lessons from the front lines – how to optimize clinical & patient communication" image: https://go.beckershospitalreview.com/hubfs/site/beckers-healthcare-webinar-cta.png --- Becker's Healthcare: - [Hospital](https://www.beckershospitalreview.com/) - [ASC](https://www.beckersasc.com/) - [Spine](https://www.beckersspine.com/) - [Clinical](https://www.beckershospitalreview.com/quality) - [Health IT](https://www.beckershospitalreview.com/healthcare-information-technology/) - [CFO](https://www.beckershospitalreview.com/finance/) - [Dental](https://www.beckersdental.com/) - [Payer](https://www.beckerspayer.com) - [Podcasts](https://www.beckerspodcasts.com) - [Behavioral](https://www.beckersbehavioralhealth.com/) - [Physician](https://www.beckersphysicianleadership.com/) - [MyBHC](https://my.beckershospitalreview.com/)   - -  [Email Us](mailto:becker@beckershealthcare.com) [![Becker's Payer Issues Logo](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png)](https://www.beckershospitalreview.com) Search [![](https://www.beckershospitalreview.com/wp-content/themes/beckers-healthcare/assets/images/logo.png "Becker's Hospital Review")](https://www.beckershospitalreview.com) × - 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2:00 pm CT** Attend this webinar sponsored by PerfectServe and hear from industry peers from Bon Secours Mercy Health, Prisma Health and University of Tennessee Medical Center as they share strategies and lessons learned responding to COVID-19. **This timely event will take a deep dive into how your organization can:** - Impact the delivery of patient care by effectively responding to an emergent situation by ensuring connection to the right clinician at the right time. - Improve patient engagement by communicating relevant COVID-19 updates and instructions via text message. - Ensure the facility is optimally staffed amidst the pandemic by setting up new assignments and schedules. - Facilitate better communication and improve the patient experience with a seamless connection between providers and patients.   **Presenters: ** --- ![Brant Sloan Headshot](https://go.beckershospitalreview.com/hs-fs/hubfs/Brant%20Sloan%20Headshot.jpg?width=100&height=129&name=Brant%20Sloan%20Headshot.jpg) **Brant Sloan MSN, RN** Nursing Informatics Coordinator University of Tennessee Medical Center --- ![JMIlls Headshot - 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