COVID-19: Lessons from the front lines – how to optimize clinical & patient communication

Tuesday, April 14th, 2020 | 1:00 pm - 2:00 pm CT

Attend this webinar sponsored by PerfectServe and hear from industry peers from Bon Secours Mercy Health, Prisma Health and University of Tennessee Medical Center as they share strategies and lessons learned responding to COVID-19.

This timely event will take a deep dive into how your organization can:

  • Impact the delivery of patient care by effectively responding to an emergent situation by ensuring connection to the right clinician at the right time.
  • Improve patient engagement by communicating relevant COVID-19 updates and instructions via text message.
  • Ensure the facility is optimally staffed amidst the pandemic by setting up new assignments and schedules.
  • Facilitate better communication and improve the patient experience with a seamless connection between providers and patients.



Brant Sloan Headshot

Brant Sloan MSN, RN

Nursing Informatics Coordinator

University of Tennessee Medical Center

JMIlls Headshot - Renee Kumon

Julie Mills, MBA, RN, RNC-OB, C-EFM

Senior Clinical Solutions Executive

PerfectServe, Inc.


Melissa Pfefferman

IT Manager, Patient and Provider Applications

Bon Secours Mercy Health

Robin Headshot

Robin Gadd-Lane, MSN, RN

Manager of Digital Transformation

Prisma Health

IS Personal Pic

Anna Fink

Application Analyst, Digital Transformation Team

Prisma Health