---
title: "AI in dental ops: How practices are moving from missed calls to maximized chairs"
image: https://go.beckershospitalreview.com/hubfs/site/beckers-healthcare-webinar-cta.png
---

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## AI in dental ops: How practices are moving from missed calls to maximized chairs

---

### Wednesday, March 25th, 2026 | 11:00 AM - 12:00 PM CT

Every unanswered call in a dental practice represents more than a scheduling issue. It results in underused chair time, lost revenue and added pressure on already thin margins.

As practices test AI across patient access, scheduling and revenue operations, two realities are emerging. Practices that choose not to adopt AI risk falling behind in an increasingly competitive market. At the same time, even those that do adopt are often encountering a gap between expectation and outcome. Without the right alignment across technology, workflows, and teams, pilots can stall, adoption can lag, and early friction may limit outcomes, ROI, and EBITDA impact.

This webinar offers a landscape view of how AI is being applied across dental operations today, with a focus on what actually works. Leaders will examine where practices are seeing measurable gains, where implementations most often go wrong and how to avoid costly misalignment between technology, workflows and teams.

**Insights include:**

 

- How dental practices are using AI to improve revenue capture and support EBITDA goals
- Practical ways to reduce missed calls and underused chair capacity
- Common AI implementation missteps in dentistry and how to avoid them
- How peers are aligning AI with patient access, operations and financial performance

## **Presenter:**

![RAIHAN - Chloe Lim](https://go.beckershospitalreview.com/hs-fs/hubfs/RAIHAN%20-%20Chloe%20Lim.png?width=120&height=120&name=RAIHAN%20-%20Chloe%20Lim.png)

### Raihan Faroqui, MD

##### Vice President of Partnerships  Confido Health

![penny](https://go.beckershospitalreview.com/hs-fs/hubfs/penny.png?width=120&height=120&name=penny.png)

### Penny Fillipe

##### Head of Operations Alpha Dental

![vichar shroff](https://go.beckershospitalreview.com/hs-fs/hubfs/vichar%20shroff.png?width=120&height=120&name=vichar%20shroff.png)

### Vichar Shroff

##### Chief Product Officer & Co-Founder Confido Health

![JBC Photo for Hercules Website](https://go.beckershospitalreview.com/hs-fs/hubfs/JBC%20Photo%20for%20Hercules%20Website.jpg?width=120&height=120&name=JBC%20Photo%20for%20Hercules%20Website.jpg)

### Dr. Jeffrey B. Carter, MD, DMD

##### Board Certified Oral and Maxillofacial Surgeon President, OMS Logistics  Founder, Hercules

This webinar is designed for large dental groups, DSO leaders, and dental practice consultants.

[![Becker's Dental Review - DSO + Dental News](https://www.beckersdental.com/wp-content/uploads/sites/5/2025/02/cropped-logo-dental.png)](https://www.beckersdental.com/)

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