Engaging members in a competitive market: Top dental payer strategies


Wednesday, February 26th, 2025 | 12:00 PM - 1:00 PM CT

Strong member engagement is vital for dental payers aiming to boost provider satisfaction and employer retention. Join Delta Dental and other industry leaders to learn how dental payers are using intuitive engagement tools like provider directories, provider quality ratings and wellness content to deliver an exceptional member experience.

You will learn:
 
  • Key data trends shaping the future of dentistry and member preferences
  • How meeting consumer expectations uncovers engagement gaps and improves outreach
  • Real-world examples of using provider performance data to enhance self-service experiences

Presenters:

Tyra - Liz Engman

Tyra Aldridge

Director Operations Programs and Project Management
Delta Dental of Oklahoma

Lisa - Liz Engman

Lisa McTighe

Director, Marketing and Communications
Delta Dental of MA

Frederick

Dr. Frederick Eichmiller

Vice President and Science Officer Emeritus
Delta Dental of Wisconsin

Carl new

Carl Brody

Vice President, Payer Sales
Fluent

Michael.

Michael Urbach

Chief Alliance Officer
Fluent