The cloud and the DSO — How modern communication tech is driving industry transformation

Monday, September 25th, 2023 | 12:00 PM - 1:00 PM CT

DSOs have reached a communications tipping point. Outdated phone and contact center systems cannot effectively support the consumer-driven shift in how patients want to interact with their dental providers. The patient journey needs to be supported and enhanced across multiple channels and devices. DSOs need a flexible, secure communications system to simplify service coordination, increase patient satisfaction and improve financial performance.

Attendees of this webinar will learn how modern cloud-based communications technologies will meet new patient experience imperatives. Additionally, this session will explore how modern cloud-based communication and collaboration solutions can help DSOs achieve financial KPIs and ROI by:
 
  • Improving the patient scheduling experience
  • Connecting with clinical applications
  • Engaging with patients through dynamic, adaptive and personalized communication touchpoints 

Presenter:

 

Lance Headshot - Sydney Mason

Lance Mehaffey

Senior Director of Industry Marketing, Healthcare Principal at RingCentral

 

By registering, you agree to Becker's Healthcare terms of service and privacy policy.

I would like to also add the following learning opportunities to my registration:

  • Reactive diabetes care is failing. The data-driven strategy top systems are scaling now: here. - April 16th at 12:00 PM CT - Learn Now
  • Americans' mental health is plummeting. How Sanford & Nuvance are addressing the crisis, here. - April 16th at 2:00 PM CT - Learn Now
  • Health IT leaders share what's working (and what's not) when moving Epic to the cloud here. - Read Now
  • A critical (and overlooked) healthcare workforce is at risk — 3 ways to take action, here. - Read Now
  • Financial transparency isn't just a courtesy — it's a necessity. Give patients the experience they deserve here. - Read Now
  • Digital Innovation + Patient Experience + Marketing Virtual Event - Tuesday, August 5th, 2025 - Learn Now