The cloud and the DSO — How modern communication tech is driving industry transformation

Monday, September 25th, 2023 | 12:00 PM - 1:00 PM CT

DSOs have reached a communications tipping point. Outdated phone and contact center systems cannot effectively support the consumer-driven shift in how patients want to interact with their dental providers. The patient journey needs to be supported and enhanced across multiple channels and devices. DSOs need a flexible, secure communications system to simplify service coordination, increase patient satisfaction and improve financial performance.

Attendees of this webinar will learn how modern cloud-based communications technologies will meet new patient experience imperatives. Additionally, this session will explore how modern cloud-based communication and collaboration solutions can help DSOs achieve financial KPIs and ROI by:

Improving the patient scheduling experience
Connecting with clinical applications
Engaging with patients through dynamic, adaptive and personalized communication touchpoints

Presenter:

Lance Mehaffey

Senior Director of Industry Marketing, Healthcare Principal at RingCentral