Patient balances continue to rise, but adding billing staff isn't a sustainable answer for growing dental organizations. Many billing teams are stuck chasing payments manually, balancing patient communications across multiple locations, and trying to improve collections in a challenging labor market.
Join leaders from Imagen Dental Partners and Partnerships for Dentists (P4D) as they share how scaling DSOs are recovering more patient balances through automation, digital payment experiences and streamlined workflows — without adding headcount.
In this session, you'll learn:
- The text-to-pay sequence Imagen built and what it changed about collections work
- How Imagen scaled billing efficiency across multiple locations without adding headcount
- How P4D standardized and implemented a new patient billing process framework
- Where dental billing benchmarks sit now on collections rates, AR days and write-off
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